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Legal Document

Cookie Policy

Effective Date: 20 April 2026  ·  SolidCorn  ·  solidcorn.com

This policy explains how SolidCorn uses cookies and similar technologies, what data they collect, and how you can control your preferences.

Plain English Summary

Essential cookies keep you logged in and keep the platform secure. They cannot be turned off.

Analytics cookies are anonymised. We use them to improve the platform, not to track you personally.

You can manage non-essential cookies any time through your browser settings.

01

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website or use a web application. They are widely used to make websites function efficiently, remember your preferences, and provide information to site owners.

Cookies typically contain a name, a value, an expiry date, and the domain they belong to. When you return to a website, your browser sends the relevant cookies back to the server, allowing the site to recognise you and recall your settings.

SolidCorn uses cookies and similar technologies (such as local storage and session storage) on our website at solidcorn.com and within the platform application at app.solidcorn.com.

02

Why We Use Cookies

We use cookies for the following core purposes:

  • To keep you securely logged in to your account across page loads
  • To protect the platform from cross-site request forgery (CSRF) and other security threats
  • To remember your preferences so you don't have to re-configure them on every visit
  • To understand how users interact with the platform so we can improve it
  • To measure page performance and diagnose technical issues
  • To enable third-party services such as live chat support and payment processing

We do not use cookies for advertising, retargeting, or selling your data to third parties. SolidCorn is ad-free.

03

Types of Cookies We Use

We categorise our cookies into four types. The table below lists every cookie SolidCorn currently sets, its purpose, and how long it lasts.

Essential

Required for the platform to function. Cannot be disabled. They include login sessions, authentication tokens, and CSRF protection.

Functional

Remember your preferences, onboarding progress, and UI settings. Disabling these may affect your experience.

Analytics

Collect anonymised data about how features are used. Help us prioritise improvements. No personal identifiers are stored.

Performance

Monitor page load times and rendering performance. Help us fix slow pages and technical bottlenecks.

CookiePurposeDurationType
sc_sessionMaintains your authenticated login sessionSessionEssential
sc_csrfPrevents cross-site request forgery attacksSessionEssential
sc_auth_tokenSecure authentication token for API requests7 daysEssential
sc_planStores your current subscription plan for UI rendering30 daysFunctional
sc_prefsRemembers your UI preferences (sidebar state, language)90 daysFunctional
sc_onboardingTracks onboarding step completion to resume progress30 daysFunctional
_sc_analyticsCollects anonymised usage data for platform improvement12 monthsAnalytics
_sc_perfMonitors page load time and rendering performance7 daysPerformance
tawk_*Live chat session data (Tawk.to support widget)SessionFunctional
rzp_*Payment session state for Razorpay checkoutSessionEssential

This list is updated as we add or remove cookies. Last reviewed: April 2026.

04

Third-Party Cookies

Some cookies on the SolidCorn platform are set by third-party services that we integrate with to deliver core functionality. These third parties have their own privacy policies and cookie practices:

Razorpay

Essential

Payment processing. Razorpay sets session cookies during checkout to maintain payment state and prevent fraud.

View Razorpay Privacy Policy →

Tawk.to

Functional

Live chat support widget. Tawk.to sets cookies to maintain your chat session and enable customer support conversations.

View Tawk.to Privacy Policy →

SolidCorn does not use Google Analytics, Facebook Pixel, or any advertising network cookies. We have no advertising partners.

05

Cookie Duration

Cookies set by SolidCorn fall into two duration categories:

Session cookies

These cookies are temporary and are automatically deleted from your device when you close your browser or end your session. They are used for things like maintaining your logged-in state during a single visit and securing payment flows.

Persistent cookies

These cookies remain on your device for a specified period (ranging from 7 days to 12 months depending on the cookie) and are activated each time you visit SolidCorn. They are used to remember your preferences and collect anonymised usage data.

You can see the exact duration of each cookie in the table in Section 3. You may delete persistent cookies at any time through your browser settings.

06

Managing Your Cookie Preferences

You have control over non-essential cookies. Here is how to manage them across common browsers:

Important notes about disabling cookies

  • Disabling essential cookies will prevent you from logging in and using the platform
  • Disabling functional cookies means your preferences will not be saved between sessions
  • Disabling analytics cookies does not affect your ability to use any feature
  • Some third-party services (e.g., live chat) may not work correctly without their cookies

Opting out of analytics cookies helps preserve your privacy but means we have less data to guide platform improvements. We appreciate users who are comfortable leaving these enabled.

07

Cookies & International Users

SolidCorn's platform and servers are operated in India. Cookies placed by SolidCorn may involve the transfer of data to India and to other countries where our third-party service providers operate.

  • Users in the European Economic Area (EEA) have rights under the GDPR, including the right to withdraw consent for non-essential cookies at any time
  • Users in California may have rights under the CCPA regarding the use of tracking technologies
  • Users in India are protected under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023
  • By using SolidCorn, you consent to the use of cookies as described in this policy
08

Policy Updates

We may update this Cookie Policy from time to time to reflect changes to our cookie practices, new features, or legal requirements.

  • The Effective Date at the top of this page will be updated with every revision
  • For material changes, we will notify you via email or an in-app notification
  • We will provide at least 14 days' notice before material changes take effect
  • Continued use of the Service after changes are posted constitutes acceptance
09

Contact

If you have any questions about our use of cookies or this policy, please contact us:

We aim to respond to all cookie-related enquiries within 7 business days.